What is the check-in and check-out policy at Hibiscus Resort & Spa - Official Onsite Reception & Check In?
Check-in is at 14:00 and check-out is by 10:00.
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Hibiscus Resort & Spa - Official Onsite Reception & Check In, Port Douglas
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Key details
About Resort
18-22 Owen Street,
Port Douglas,
Australia,
4877,
Queensland
- Close to Four Mile Beach
Great
8.3
8.8
4.1
Loved by guests
"Pools are excellent, very nice garden environment with a range of seating types."
"Perfect place to relax, enjoy one of the 2 pool options, either laps in one with kids play areas or lounge in the partly shaded rock pool with spa."
"Great position,staff on reception extremely helpful and efficient, great bbq areas and 2 pools we are regulars to Port Douglas as we are locals in Cairns and will definitely stay again at Hibiscus."
Hibiscus Resort & Spa - Official Onsite Reception & Check In is a 4-star Port Douglas hotel inspired by Balinese design, featuring tropical gardens and an inviting atmosphere. The property includes
Rooms & Amenities
Rooms feature a blend of tropical-themed accommodations with
Spa & Dining
The onsite
Leisure & Landmarks
Leisure activities include access to
Services & Transportation
Hibiscus Resort & Spa offers a
Must-do experiences
- Stroll along Four Mile Beach at sunrise for breathtaking views.
- Taste a traditional barramundi pie from Port Douglas Bakery.
- Visit the Wildlife Habitat for close encounters with native animals.
- Explore the hidden Mossman Gorge in the Daintree Rainforest.
- Check out the Port Douglas Markets on Sundays for local crafts.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Studio
2 persons
45 m²
1 Double bed
Shower
Balcony
room details
Studio Spa
2 persons
45 m²
1 Double bed
Shower
Balcony
room details
One-Bedroom Apartment
2 persons
65 m²
1 Double bed
Shower
Balcony
room details
Junior Suite Pool View
2 persons
60 m²
1 King-size bed and 1 Sofa bed
Shower
Coffee machine
room details
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Price and Room Availability Calendar
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Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Free Wi-Fi
- Free parking
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- Luggage storage
- Fire extinguishers
- Key access
Sports & Fitness
- Golf course
Guest Parking
- Electric kettle
- Cookware/ Kitchen utensils
Services
- Paid airport shuttle
- Tours/Ticket assistance
Dining
- Outdoor dining area
Children
- Cots
- Baby pushchair
- Board games
Facilities for people with disabilities
- Toilet for disabled
Spa & Leisure
- Heated swimming pool
- Outdoor swimming pool
- Beach umbrellas
- Sun loungers
- Sun terrace
- Garden area
- BBQ facilities
- Spa & wellness centre
- Back massage
- Head massage
- Full body massage
- Foot massage
Room features
- Air conditioning
- Sitting area
- Patio
- Terrace
- Garden furniture
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
- Cookware/ Kitchen utensils
Media
- Flat-screen TV
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Location
18-22 Owen Street,
Port Douglas,
Australia,
4877,
Queensland
Map view
18-22 Owen Street,
Port Douglas,
Australia,
4877,
Queensland
City landmarks
Marina
Crystalbrook Superyacht Marina
650 m
Church
St Mary's by The Sea chapel
710 m
Landmark
Trinity Bay Lookout
1.2
km
Museum
Port Douglas Court House Museum
910 m
Landmark
Anzac Park
760 m
Landmark
Port Douglas Uncovered
650 m
Landmark
Sugar Wharf Port Douglas
760 m
Lighthouse
Flagstaff Hill Lighthouse
1.0
km
Landmark
Beachfront Mirage
1.3
km
Landmark
Rex Smeal Park
950 m
Landmark
Oaks Resort Port Douglas
2.7
km
Park
Bruno Riedweg Memorial Park
3.4
km
Park
Bruno Reidwig Park
3.4
km
Landmark
Agincourt Reef
3.9
km
Zoo
Wildlife Habitat Port Douglas
4.5
km
Nearby
Macrossan Street
210 m
50 Murphy St
Flagstaff Hill Lookout
470 m
Gallery
Ngarru Gallery
310 m
Gallery
Studio 49 Artisan Gallery
320 m
Beach
Four Mile Beach
600 m
Gallery
Des Spencer Art
490 m
Murphy Street
380 m
32 Macrossan St
Wellness@Port Day Spa
350 m
Church
Generations Church
90 m
Dicksons Inlet
360 m
44 Grant St
Aquarius
380 m
Port Douglas Plaza
Discover Port Douglas
270 m
Marina Mirage Port Douglas
430 m
50 Murphy St
4 Mile Beach Lookout
460 m
46 Wharf St
Bally Hooley Steam Railway
460 m
Restaurants
Koko Poolside Bar & Kitchen
250 m
Peppers Beach Club 22 Davidson St
Cafe Central Port Douglas
170 m
57-63 Macrossan St Shop 8a Portico Building
Zinc Port Douglas
310 m
3/53-61 Macrossan St
The Mexican
300 m
Macrossan Street Shop 4/43
Rattle n Hum
330 m
38 Macrossan St
Jade Inn Chinese Restaurant
330 m
39 Macrossan St
Hi Tide
570 m
9-13 Esplanade
Chilly's Pizza & Trattoria
360 m
2 Mowbray St Intersection of Mowbray street and Grant Street
Seashells Seafoods
410 m
11 Grant St
Cafe Fresq
450 m
Cnr Grant & Macrossan Streets
Sabi's Kitchen Indian and Seafood Restaurant
440 m
7/7 Grant St
Port Douglas Surf Club Bar & Bistro
1.5
km
Cnr Mowbray St & Esplanade Cnr Mowbray St & The Esplanade
Explore Port Douglas
Explore Port Douglas
Crystalbrook Superyacht Marina
8 minutes' walk
A stunning marina showcasing luxury yachts, great for a leisurely stroll or enjoying waterfront dining.
St Mary's by The Sea chapel
9 minutes' walk
A picturesque chapel with beautiful ocean views, perfect for photography and serene moments.
Port Douglas Court House Museum
11 minutes' walk
A historical museum offering insights into the local area's past, with engaging exhibits and friendly staff.
Four Mile Beach
8 minutes' walk
A long stretch of sandy beach for sunbathing, swimming, and water sports. Rentals available nearby.
Ngarru Gallery
5 minutes' walk
A showcase of local Aboriginal art, perfect for a cultural experience and unique souvenirs.
Wildlife Habitat Port Douglas
5 minutes' drive
An interactive wildlife sanctuary featuring native Australian animals, great for families and nature lovers.
Trinity Bay Lookout
17 minutes' walk
A panoramic spot offering stunning coastal views, ideal for sunrise hikes or leisurely walks.
Koko Poolside Bar & Kitchen
3 minutes' walk
A casual poolside dining spot offering fresh seafood, craft cocktails, and a vibrant atmosphere.
Cafe Central Port Douglas
3 minutes' walk
A cozy café known for its coffee, breakfast options, and fresh pastries, perfect for a quick bite.
Zinc Port Douglas
4 minutes' walk
A stylish eatery featuring modern Australian cuisine with an emphasis on local produce and flavors.
Rattle n Hum
4 minutes' walk
A vibrant bar and restaurant with a relaxed vibe, serving a range of hearty meals and craft beers.
Getting around
Reviews and Ratings
Feedback from previous guests about their experience.
Gilbert
United Kingdom,
February
2025
6.6/10
I had a mixed experience at the resort. While the rooms were clean and spacious with lovely balconies, they were quite dated and needed some refurbishing. The location was excellent - just a short walk to the beach and local shops. Unfortunately, the dining options for breakfast were a letdown, and the service wasn't as attentive as I hoped, especially considering the price. Overall, I found some positives, but there's definitely room for improvement.
Rooms
5.0
The rooms were spacious and clean but felt tired and outdated, lacking sufficient amenities like a proper indoor dining area.
Service
6.0
The service was inconsistent; while some staff were helpful, the overall level of support felt lacking, especially for the price paid.
Location
9.0
The location was excellent, with everything from restaurants to the beach just a short stroll away.
Dining
5.0
Breakfast was very basic and a bit disappointing, so we ended up eating out after a couple of tries.
Facilities
6.0
Facilities like the pool were nice, but overall, the resort needs a major upgrade to improve its appeal.
Trevor
United Kingdom,
February
2025
8.4/10
Hibiscus Resort offers a lovely and clean atmosphere with great pools and a convenient location near the beach and restaurants. The staff is exceptionally helpful, organizing airport shuttles and tour bookings for us. However, the breakfast could use improvement as it felt a bit lackluster after a few tries. Overall, it's a relaxing spot perfect for a couple's getaway or a small family vacation.
Rooms
8.0
The rooms were comfortable and clean, providing a nice sense of privacy, though I would note they could use a bit of an update to feel more modern.
Service
10.0
The team was incredibly helpful in booking our airport shuttle and suggesting local dining options, making our stay seamless.
Location
10.0
The resort is perfectly situated within walking distance of the beach, marina, and local shops, making it easy to explore the area without needing a car.
Dining
5.0
The breakfast offered was not up to par, which led us to choose to eat out after a couple of attempts.
Facilities
9.0
There are two great pools that really enhance the relaxing vibe of the resort, making it a joy to spend time by the water.
Camila
United Kingdom,
February
2025
6.6/10
Our stay at the so-called resort fell short of expectations. The location was fantastic, just a short walk to the beach and eateries, but the rooms were in need of significant refurbishment and the service was lacking, especially when it came to basic amenities. Overall, while the hotel has potential, it really feels more like a tired motel than the resort I hoped for.
Rooms
5.0
The room we stayed in was quite dark and felt damp, with minimal internal facilities. It was clean but very dated and not the comfortable haven we were hoping for.
Service
5.0
Service was friendly when available, but lack of basic supplies like towels and cleaning service was frustrating. I was also surprised by the extra charges for basic items.
Location
9.0
The hotel is in a great spot, very close to the beach and main street, making it easy to explore the area.
Dining
5.0
The breakfast offerings were very disappointing, with little variety and not what I would consider a good value.
Facilities
6.0
Facilities such as the pool area were appealing but overcrowded and not well-maintained.
Joseph
United Kingdom,
December
2024
7.8/10
I had a pleasant stay at the hotel, especially enjoying the spacious apartment that was perfect for my family. The balcony's view of the pool was delightful, and the staff were eager to help with anything we needed. However, I wish the pillows were a bit firmer and the beds more comfortable. Overall, it's a solid choice for families and couples, despite some minor issues with bedding.
Rooms
8.0
The apartment we stayed in was very spacious with large rooms, each having an ensuite bath, but the beds could have been more comfortable.
Service
9.0
The staff were friendly and always willing to assist, making our stay much more enjoyable.
Location
9.0
Just a short walk from the center of town, the location was incredibly convenient for accessing shops and activities.
Dining
5.0
Although we had breakfast included, the options were rather limited and not very appealing, so we chose to cook for ourselves instead.
Facilities
8.0
The pool area was lovely and well-maintained, providing a nice atmosphere for relaxation.
George
United Kingdom,
September
2024
8.0/10
My stay at the Hibiscus was a mix of highs and lows. While the location was absolutely fantastic, just a short stroll from the beach and local eateries, the condition of the rooms left something to be desired. I had a lovely view from my upgraded room, but it was quite dated. The pools were nice, but the breakfast was a letdown. Overall, it was a decent stay but not without its issues.
Rooms
6.0
The room I moved to had a lovely view of the pool, but the furnishings were outdated and in need of maintenance. Also, the bed was two singles pushed together which was uncomfortable.
Service
8.0
The reception staff were accommodating and helpful in offering alternative room options, which I appreciated.
Location
10.0
The location couldn't be better-within walking distance to the beach and many great restaurants, providing a perfect mix of convenience and tranquility.
Dining
5.0
Breakfast was quite underwhelming, lacking in variety and flavor.
Facilities
8.0
The swimming pools were quite nice, making for a relaxing area to unwind.
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Property information and rules
Check-in
from 14:00-23:59
Check-out
until 10 am
Guest Parking
Private parking is possible on site for free.
Internet
is available in for free.
Pets
Pets are not allowed.
Number of rooms:
68
Former name
Hibiscus Gardens Hotel
FAQs
About Hibiscus Resort & Spa - Official Onsite Reception & Check In
How far is Hibiscus Resort & Spa - Official Onsite Reception & Check In from Cairns Airport?
The hotel is located 70 km from Cairns Airport.
What nearby dining options are available from Hibiscus Resort & Spa - Official Onsite Reception & Check In?
Nearby restaurants include Cafe Ecco, Cafe Central Port Douglas, and Jimmy Rum's Mixing Lounge, all within 0.5 km.
What amenities are available at Hibiscus Resort & Spa - Official Onsite Reception & Check In?
The hotel features free Wi-Fi, free parking, two outdoor swimming pools, and a spa and wellness centre.
Do the rooms at Hibiscus Resort & Spa - Official Onsite Reception & Check In have air conditioning?
Rooms are equipped with air conditioning and a flat-screen TV.
Is there a swimming pool at Hibiscus Resort & Spa - Official Onsite Reception & Check In?
Yes, there are two outdoor swimming pools, one of which is heated.
Are there any accessibility features at Hibiscus Resort & Spa - Official Onsite Reception & Check In?
The hotel provides wheelchair access and other features for guests with limited mobility.
What types of accommodations are available at Hibiscus Resort & Spa - Official Onsite Reception & Check In?
Accommodation includes large open-plan studios and spacious one-bedroom suites, many with balconies.
How far is Hibiscus Resort & Spa - Official Onsite Reception & Check In from Four Mile Beach?
The hotel is approximately 300 m from Four Mile Beach.
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